Frequently Asked Questions

How do I order from Essayby.com?

Ordering on our website is very easy and takes only a few minutes of your time. Click the Order Now button to enter the order page. Please complete filling in the order form and make sure it contains all the important information about your order. Also make sure to include your contact information so that we can contact you if we encounter any issues that need to be clarified regarding your order.

Submit your order to place an order and then make the payment. Upon full payment, your order will be forwarded to the most qualified writer in your field. The writer thoroughly researches and writes your work to create quality content. The order will be sent via the editorial team before it is delivered to you.

How do I upload file for the writer ?

The best way to upload a file is to use the Additional Materials box. Drag and drop the files that the writer will use when processing the order. If you forget to attach the file when you fill out the order form, you can upload the file by clicking the File button on your personal order page. The file should be uploaded as soon as possible so that the writer can confirm and start working on your paper.

When and how do you pay?

After submitting your order, you will be asked to pay for it. You can pay from your credit or debit card. Once your payment is processed, an email notification will be sent to the email address specified on the order page. We will notify you by email that your payment has been received. We do not accept check payments.

In what format can I send a document?

You can upload all materials in any of the following formats: If you have materials that you would like to upload in another format, please contact us. We will let you know if you can upload the material to our website.

1. Excel spreadsheet (.xls)
2. Image Formats (.jpg, .jpeg, .png, etc)
3. PowerPoint Presentation (.ppt)
4. PDF Document (.pdf)
5. Word document file (.doc or .docx)

Any other file types can be sent or received by us with no problem. Just let us know, and we’ll provide you with advise on how to deliver the file using the best approach.

Can I place an order without any references?

yes. Although we encourage clients to offer as much information and material as they can, we will still research your paper without referencing. Our writers can access internet libraries and other trustworthy sources.

How can I check the status of my order?

It’s quite simple. To check the status of your order, simply log in to your own order page. Our crew continuously updates the situation. You can get in touch with the support staff by phone, email, or live chat as well. You can also get in touch with your writer using the the messages tab on your order page.

Can I get a draft of my order?

yes. You can get the draft from the writer as long as you request the draft when ordering. This service is provided free of charge.

How long does it take to complete an order?

Your order will be completed and delivered by the deadline specified. Order as soon as you can so the writer has time to finish it. In most circumstances, an order’s length and intricacy can have an impact on how quickly it is delivered. Orders that are lengthy or complex may take longer than standard orders.

How are orders delivered?

Unless requested by the customer, all orders will be uploaded to the customer’s order page upon completion. As soon as your order arrives on the order page, we will send you an email notification of the same. You can also request to email your order. This is done when the paper processing is complete.

Can I change the order instructions if my tutor makes adjustments?

As long as the changes do not change the job parameters and the writer has not yet started working on your order, you can make the changes for free. If the change increases the order volume or shortens the delivery time, you will be charged an additional fee for the change.

What qualifications does your writers have?

The writers are all PhDs, Masters and graduates. They come from different educational backgrounds, which ensures that we have specialists in each subject. We employ a team of over 30 professionals who provide essay support services in over 80 subjects. Apart from their academic qualifications, writers are tested for writing skills and research experience before being accepted by our team of professionals. This ensures that we provide our customers with high quality content.

How can I be sure that my work is assigned to the correct writer?

We provide personalized service and each order is assigned to the best writer. Our quality department examines the instructions for each order to determine the requirements of each customer. This will help us decide which writer should be assigned your order based on their skills, experience and expertise. Please provide as many instructions as possible to find the best writer for your order.

For complex assignments, You can request for and “advanced” writer. writers in this category have extensive experience covering topics in their area of expertise. You can also select a select writers from “English As A Native Language” category to keep your grammar and style at the highest level.   If you still have questions, you can request a writing sample. After reviewing their previous work, you can decide if they are okay to work on your order.

Do you have an expert on my subject?

yes. We have built a pool of writers on various topics. We regularly hire new professional writers to meet the needs of all our customers. Each subject requires multiple specialists to ensure that there is always a writer available. Writers are always ready to work on new orders, so with the help of the team we can process orders from all disciplines. If you have more than one urgent assignment from the same topic, don’t worry, you can assign the assignment to another writer who specializes in that topic.

Can I communicate with the writer while processing an order?

yes. You can communicate with your writer via a special messenger on your personal order page. We do not share your personal information with our writers to protect your privacy and secure your personal information, and therefore they cannot contact you directly. Our online team is available 24 hours a day, 7 days a week and you can contact them if you can’t get feedback from the writers. You can contact them at any time and you will get an answer within minutes.

What happens if a writer has an emergency?

Unfortunately, emergencies are always present in our lives and are sometimes inevitable. If your writer has an emergency, we will do everything within our power to ensure that your work is completed and delivered on time. Since each subject has several professionals, your work may be assigned to another qualified writer for your subject. Delays can occur due to emergencies, but that does not mean that your work cannot be completed to your specifications. In the event of a possible delay in delivery of your order, you will be notified and will be asked to extend the period if necessary.

What kind of service do you offer?

We offer a wide range of writing services, from writing essays to complete thesis and dissertation. Below are some of the main services we offer.

1. Full online course completion
2. Essay writing
3. Dissertation writing
4. Term paper writing
5. Research paper writing
6. Course work writing
7. Thesis writing
8. Literature review
9. MBA projects
10. Book reports
11. Data analysis

Can you help me with the online course?

yes. We will help you with your online class. We take care of all your conversations, assignments and exams. All you have to do is contact us, give us the details of your lesson and let us consider the requirements of the lesson. The price will be discussed with you. After paying, sit back and watch to get the best grades in your class. If you need assistance with an online course, please contact us immediately.

What are your business hours?

We work 24 hours a day. You can contact us anytime, day or night, including weekends and holidays. I understand that students may need urgent help with their homework, even on vacation. This ensures that you get all the support you need for a successful graduation. Contact us at any time via live chat, phone or email.

Do you have PowerPoint presentation creators?

yes. Our team has several writers who specialize in creating PowerPoint presentations. These writers can create high quality presentations in all disciplines and subjects, meeting your needs, whether professional or academic. Whether you need the bare minimum of bullet points, a visually dynamic presentation with music, or something in between, we’ll find the right writer for you.

How can I contact you?

You can contact us by email, live chat, or phone. Send an email and we’ll get back to you within 4 hours. For instant feedback, you can call our online support team or have a live chat. Our online support team is available 24 hours a day, 7 days a week and you will receive a response within minutes.

What payment method do you accept?

We accept payments via PayPal and from debit or credit cards. PayPal is one of the safest payment channels in the world today because it provides maximum security to everyone involved. It allows you to trade from anywhere in the world and also protects you from all kinds of fraud and trading errors. Opening a PayPal account is free and very easy.

Can I cancel my order after payment?

You can cancel the order after payment, but the refund depends on the amount of work done by the writer. The best time to cancel an order is before it is assigned to the writer. Please read the Money-back Guarantee for the amount of refund you can receive after canceling your order.  

I can’t find my topic in the catalog, can you still do it?

yes. The catalog contains only the most popular subjects and topics. We have hired hundreds of professionals specializing in more than 80 subjects that provide homework assistance. If you cannot find the subject in the list provided, please contact us. We will let you know if there is an expert who can handle the subject.

Do you provide services for the Ph. D. level?

yes. We provide first-class essay writing services to students of all levels. Most of our writers have master’s and doctoral degrees. This enables them to handle assignments at all levels of study.

Is it safe to order on your website?

yes. With 100% confidentiality guaranteed, your order on our website is completely secure. All personal data you share with us will never be passed on to a third party. Your personal information will be stored securely. When uploading a file to our website to process your order, make sure that the file does not contain any personally identifiable information about you or anyone else. We do not guarantee the security of the information contained in such files. It is your responsibility to ensure that all files you share are safe to use by our writers.

Can you meet the deadline?

yes. We guarantee on-time delivery, so your order will be delivered before the deadline. Please provide all the details needed to process your order when you fill out the order form so that the paper can be delivered on time. It is also important to make the payment as soon as you submit the order details, as processing of the order will only begin after the payment has been fully received and approved.

How do you make sure my work is 100% original?

All articles are scanned by plagiarism detection software with the latest features of plagiarism detectors. If evidence of plagiarism is identified, the work will be edited to be 100% original. If you have any questions about the paper we provide, please contact us. I will be happy to help you. If desired, you can also request and receive a plagiarism report when submitting your work. This request must be submitted during the order phase. For more information, read Plagiarism free guarantee.

Will you respect my privacy?

yes. We adhere to all privacy policies. Our database has multiple layers of security, so all personal information is kept confidential. Employees do not have access to your personal data, so even the creator of the order does not know who you are or where you came from. For security, do not share your account information, especially your password, with others. Passwords may be used to access your account and personal information. Please read our Privacy Policy on how we collect, process and store your personal data.

Is your service guaranteed?

yes. Customer satisfaction is our number one priority and we do everything we can to ensure that all customers are satisfied with the quality of the orders shipped to them. If you are not completely satisfied, please contact us and we will do our best to ensure complete satisfaction.

What if I’m not happy with my job?

It is unlikely that you will get a job that does not meet your academic standards. Before your order arrives, it will be sent to the editorial team, scanned for plagiarism and checked for spelling and grammatical errors. The department also makes sure that you   the assignment instructions ware followed.

If you are not satisfied with the quality of the paper provided, the paper will be revised free of charge. We will provide multiple revisions of all attachments until you are completely satisfied. On the personal order page, click or click the “Submit for Review” button to request for a revision. The revision instructions must match the original instructions in order to accept the revision request. Please read the revised policy for more information.

What is your refund policy?

We offer a 100% Satisfaction Guarantee on every order. To ensure complete satisfaction, we offer unlimited complete satisfaction revisions free of charge in accordance with our revision policy. If your order is not processed and delivered as instructed, you can also request and receive a full or partial refund.

Is there a discount?

General question yes. Different types of discounts are available, depending on the type and scope of your order. If you are on the mailing list, you can also get a seasonal discount. Discounts are offered at the discretion of the company and each customer has the same right to receive discount and bonus program information without exception.

Is it possible to place a large order with a short deadline?

All our essays need to be completed to meet our quality standards. Large essays may not be completed in a short amount of time, especially because the essay must meet our quality standards. For this reason, you should place large orders as soon as possible to avoid complexity. If you have any questions about your order, please contact us as soon as possible.

Is it legal to use your services?

All of our services are legal because the paper we provide to students are only examples or references. Our essay service is designed to help you improve your learning experience and create your own essay. Please do not use the paper you receive from us as it is unethical and illegal to use them in place of your work.

Do we ever resell your papers?

No, we don’t. This is against our policy as all our papers are unique and custom written according to each client’s instructions. Rest assured that your work will never be sent to others. Even if the instructions are repeated, your paper will not be used to write another paper. You also need to know that the essay you received is written specifically for you and is not used by other clients.