Posted: February 27th, 2023

Summative Assessment: Organize a Project

This assignment is intended to help you use leadership skills to gather project members from cross-functional departments and skill sets and lead them in the fulfillment and implementation of a mock project.

Discover the various responsibilities of a project manager by organizing a project. See Chapter 19, sections 19.9 and Cases. 

Apply project management tools and a PM outline type of your choice to structure and plan the project by defining, planning, and controlling. The project will be a continuation of how to improve the process you chose in Weeks 1 and 2.

Create a 10- to 12-slide PowerPoint presentation (supported by Excel and Word as needed), with detailed speaker notes, that includes the following:

• Project description
• Project Management Charts (Critical Path, Gant Chart, etc.)
• Improved Process Flowchart from Week 1
• Meeting cadence/rhythm and timing
• Metrics to measure the project’s success
• Financial and budgetary considerations
• Description of the project reporting structure

Cite references to support your assignment.

Format your assignment according to APA guidelines.

Amazon Process Improvement Flowchart

Mike Solis
OPS/574
01/30/2023
Amazon Process Improvement Flowchart

Chart

Yes

No

Yes

No

Process Improvement

In the Amazon processes, chart, supporting efficacy improvement is achievable by defining the opportunity for improvement and measuring the performance of existing processes. Analyzing the process to find defects and root causes, improving processes by addressing root causes and controlling any improved processes, and assessing future process performance to correct deviations. Similarly, managing customer response, stock management and improved verification and approval of credit in customers will improve the processes’ performance and management.

Summary

The online ordering process at Amazon accommodates fundamental processes including order entry and management, inventory track management, Amazon inventory, and track management, shipment processing and post-order support, and outsourcing order processing. In the Flow chart process, the process begins with customer placement of an order of a product or item, whereby, there is the processing of an order and checking of the credit status of the client to approve credit. In the case where the credit status is not approved by the Amazon online entry and management team, the order is canceled, while if the credit status is approved the proceeds to the next level of echoing stock.

When the stock is not in, the team contacts the customer with the dispatch date. If the stock is in the processes moves to forward the order to the warehouse, and subsequent requests of the shipping order management by inventory track management, Amazon inventory and track management, shipment processing, and post-order support in Amazon online request and delivery. Consequently, the process sends mail to confirm shipping by raising the invoice and sending an invoice to the assembling team. The assembly team packages the item and the invoice is shipped, completing the process. Additionally, there is the post-order support Amazon assessing customer satisfaction and the need to provide an effective platform for quality service delivery.

In the process to improve the process, In the Amazon processes, supporting efficacy improvement is achievable through defining the opportunity for improvement, and measuring the performance of existing processes. Analyzing the process to find defects and root causes, improving processes by addressing root causes and controlling any improved processes, and assessing future process performance to correct deviations. Similarly, managing customer response, stock management and improved verification and approval of credit in customers will improve the process’s performance and management. The improved process will accommodate rapid customer response and entry management, quick response to shipping approval and credit management, and effective and robust post-order support. Therefore, the improved process will accommodate the future anticipated increment in online requests and delivery.

Reference

Amazon Business. (2022). What is Order Management Process – The Ultimate Guide. https://business.amazon.in/en/discover-more/blog/order-management-process

Mike Solis

OPS/574

Statistical Process Control Methods

02/06/2023

Statistical Process Control Methods

Process Evaluation

Six -Sigma is one fundamental evaluation process, embracing identifying, evaluating, assessing, enhancing, monitoring (DMAIC), achieving the organizational targets by increasing process efficiency, and meeting high-quality thresholds by removing the root cause(s) of defects and reducing process and product variability (Kumar et al., 2011). Thus, the Amazon online delivery management system will accommodate Six Sigma to reduce defects, enhancing process efficiency and performance.

Evaluation of Control Chart and Process Metrics

In this case, the Amazon online ordering process at Amazon accommodates fundamental processes including order entry and management, inventory track management, and support system. Hence, Six -Sigma is one fundamental evaluation process, embracing identifying, evaluating, assessing, enhancing, monitoring (DMAIC), achieving the organizational targets by increasing process efficiency, and meeting high-quality thresholds by removing the root cause(s) of defects and reducing process and product variability.

Summary

Process evaluation

Process evaluation is one fundamental aspect of any project that requires practical articulation of time management and resources to ensure effective case management. Similarly, in the Amazon process management, Six -Sigma is one fundamental evaluation process, embracing identifying, evaluating, assessing, enhancing, monitoring (DMAIC), achieving the organizational targets by increasing process efficiency, and meeting high-quality thresholds by removing the root cause(s) of defects and reducing process and product variability. The Amazon online delivery management system will accommodate Six Sigma to reduce defects, enhancing process efficiency and performance. Fundamentally, the Six- sigma tool offers an effective platform for an improved phase in process management, accommodating planning and intervention to remove root causes, data review for data-driven decisions, and a summary of the synthetic strategy and practical execution. Fundamentally, the regression analysis in Six Sigma defines the potential causes of the primary defects in the evaluating process and a connection between the factors to provide effective deliverability, efficiency, and process improvement. Thus, Six Sigma as a process evaluation is one critical tool for Amazon’s online process management.

Evaluation of Control Chart and Process Metrics

In the metrics, there is fundamental data on days for a specific product online ordering period and delivery in Amazon Online trade platforms. Notably, the control chart and process metrics have provided an effective computation on mean, upper limits, and lower limits and presentation of a Control Chart and Process metrics based on SPC methods. Notably, the raw data line, never crosses the upper limit or lower limit on the chart, supporting the Amazon process remaining in a state of control for the entire duration of the data collection, creating the need for practical recommendations in supporting and improving the processes.

SPC Project and Recommendations

Six -Sigma is one fundamental evaluation process, embracing identifying, evaluating, assessing, enhancing, monitoring (DMAIC), achieving the organizational targets by increasing process efficiency, and meeting high-quality thresholds by removing the root cause(s) of defects and reducing process and product variability (Kumar et al., 2011). The Amazon online delivery management system will accommodate Six Sigma to reduce defects, enhancing process efficiency and performance. Fundamentally, the Six- sigma tool offers an effective platform for an improved phase in process management, accommodating planning and intervention to remove root causes, data review for data-driven decisions, and a summary of the synthetic strategy and practical execution. In the process to improve the process, In the Amazon processes, supporting efficacy improvement is achievable through defining the opportunity for improvement, and measuring the performance of existing processes. Analyzing the process to find defects and root causes, improving processes by addressing root causes and controlling any improved processes, and assessing future process performance to correct deviations. Similarly, managing customer response, stock management, and improved verification and approval of credit in customers will improve the process’s performance and management. The improved process will accommodate rapid customer response and entry management, quick response to shipping approval and credit management, and effective and robust post-order support. The Amazon online management team needs to embrace critical presentation on the control chart and processes to establish strategies for reducing time for ordering and delivering products. Additionally, establishing a data-driven and efficient platform for data analysis and decision-making on customer needs, preferences, and purchasing patterns will support process improvements. Therefore, the improved process will accommodate the future anticipated increment in online requests and delivery.

References

Amazon Business. (2022). What is Order Management Process – The Ultimate Guide. https://business.amazon.in/en/discover-more/blog/order-management-process
Kumar, S., Satsangi, P., & Prajapati, D. (2011). Six Sigma an Excellent Tool for Process Improvement – A Case Study,
International Journal of Scientific & Engineering Research (2)9,1-12

Time in Days 5 5 6 8 9 3 4 5 6 7 8 9 3 7 Mean 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 Lower Limits 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 Upper Limits 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 Time in Days 5 5 6 8 9 3 4 5 6 7 8 9 3 7 Mean 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 6.0714285714285712 Lower Limits 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 1.8094189217626067E-2 Upper Limits 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516 12.124762953639516
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