Posted: February 28th, 2023

A Cultural Connection: Showcasing Quality through Diversity

 Instructions

Develop a PowerPoint presentation (“using speaker notes”) that will be presented to the Director of Quality. Include the following information in the training:

1. Devise one quality improvement goal and one objective addressing cultural competence in healthcare for the hospital
2. Develop three initiatives to meet the objective within the next year.
3. Select one initiative and create a staff training that can be implemented within the next 30 days. The training should include:

• An analysis of the growing need for diversity awareness and inclusion
• Discuss the value of cultural competence in healthcare quality improvement
• Evaluate the relationship of patient satisfaction and employee satisfaction related to diversity awareness and inclusion
• A training activity related to cultural competence and quality improvement

Rubric below:

A – 4 – Mastery

Clear and thorough explanation of one quality improvement goal and one quality improvement objective addressing cultural competence in healthcare. Provided multiple (4) supporting rationales for the goal and objective.

A – 4 – Mastery

Comprehensive list of at least three initiatives designed to meet the quality improvement objective. Included multiple (4) examples for each item on the list.

A – 4 – Mastery

Clear and thorough training plan. Included comprehensive descriptions with multiple (4) supporting examples for each sub-bullet.

Who Am I?

Member of the quality team

Who am I working with on this project?

A member of the HR

What am I creating with the member of HR?

A PPT Presentation
on
A quality improvement strategy and
training for the hospital that focuses on engaging staff in the promotion of D & I to result in improved patient satisfaction & employee satisfaction.

Where/Facility:

Hospital

Audience: Healthcare

Staff of the hospital

First Audience to Approve it before it goes to staff: Director of Quality

Training:

1.

QI Goal + QI Objective = addressing of cultural competence in the hospital

2.

3 initiatives that support or meet the objective.

3.

Choose one of the 3 initiatives and create your staff training.

a.

Needs to be implemented within 30 days

b.

Needs to include:

i.

Analysis of the need for diversity & inclusion awareness

ii.

Value of cultural competence in QI

iii.

Relationship of patient satisfaction & employee satisfaction related to D & I

iv.

A training activity related to cultural competence and QI

Choose 1 initiative (#3)

Training for the initiative that can happen within 30 days

Analysis of D & I

Value of Cultural competence in Qi

Relationship between patient and employee satisfaction related to cutlural comptentence and QI

Training Activity

Consists of

Consists of

Consists

Consists of

1 goal

1 objective

initiative #1

Initiative #2

Initiative #3

A quality improvement strategy and training

Double Tap to Add Subtitle

PAGE 1

Table of Contents
QI Goal
QI Objective
3 Initiatives
“Initiative” for Staff Training (name initiative you choose here)
Training
Background to training
i. Analysis of the need for diversity & inclusion awareness
ii. Value of cultural competence in QI
iii. Relationship of patient satisfaction & employee satisfaction related to D & I

A training activity related to cultural competence and QI (Name that activity)
Activity Content (Show us what it is) – D & I sensitivity training that already exists from an expert in the field? Sure. (Suggestion) You can use that, many companies do, give us the LIVE link to it and tell us how long it will take the staff to complete, the completion date etc. Remember you need to stay within that 30-day timeframe.
Activity Content (Show us what it is) – Perhaps this is a video – You can use a Youtube video from an expert in the D & I field, certainly. (Suggestion)
Quiz Perhaps?
Survey

PAGE 2

Quality Initiative Goal

PAGE 3

Quality Initiative Objective

PAGE 4

Three
Initiatives

PAGE 5

“NAME INITIATIVE” FOR STAFF TRAINING

PAGE 6

BACKGROUND TO TRAINING
Analysis of the need for diversity & inclusion awareness

PAGE 7
Analysis of the need for diversity & inclusion awareness

BACKGROUND TO TRAINING
Value of cultural competence in QI
Relationship of patient satisfaction & employee satisfaction related to D & I

PAGE 8
Value of cultural competence in QI
Relationship of patient satisfaction & employee satisfaction related to D & I

BACKGROUND TO TRAINING
Relationship of patient satisfaction & employee satisfaction related to D & I

PAGE 9
Relationship of patient satisfaction & employee satisfaction related to D & I

TRAINING
Course-Activity
Outline
PAGE 10

Lesson 1

Lesson 2

Lesson 3

Lesson 4

Lesson 5

Course
Outline
PAGE 11

We will cover these skills

First skill

Second skill

Third skill

First Skill
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PAGE 12
First Skill
Second Skill
Third Skill
Conclusion

Second Skill

First Skill
Second Skill
Third Skill
Conclusion
PAGE 13

Map.
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Road.
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Mountain.
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Third Skill

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First Skill
Second Skill
Third Skill
Conclusion
PAGE 14

First Lesson Summary
Here is what we learned
First skill:
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Second skill:
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Third skill:
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PAGE 15
First Skill
Second Skill
Third Skill
Conclusion

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