Posted: February 28th, 2023

Project Metrics

Now that you’ve identified the organization’s SWOT, you need to determine the project and its objectives and metrics. This project should be based on an unmet opportunity for the organization, or to minimize a potential threat. What does the organization need to do to advance its goals and/or expand its competitive advantage? How will you measure their progress?

Use the (attached) Balanced Scorecard Template to:

  • Create at least 3 measurable project objectives for each quadrant of the scorecard based on your analysis.
  • Determine targets, timelines, and metrics for each objective.

Explain the following in 350-525 words on the Balanced Score Card Template:

  • Why these objectives are appropriate for the project.
  • Why these metrics and timelines are appropriate for your strategic plan.

BUS/475 v11

Balanced Scorecard Template

BUS/475 v11

Page 2 of 2

Balanced Scorecard Template

Use the organization you chose in Week 1 as a resource for this assignment.

Background

Strategic objectives are a measure of attaining your vision and mission. They reflect the vision, mission, and values of the business, as well as the outcomes of the internal and external environmental analysis.

Scorecard Areas

Develop at least three strategic objectives for each of the four balanced scorecard areas.

Financial Objectives

Measures

Targets: Timeline/ Metrics

Increase market share

Total Revenue

Increase 5% in first year

Measures

Targets: Timeline/ Metrics

Increase 5% in first year

Customer Objectives

Increase customer value

Increase profit contribution per customer

Measures

Targets: Timeline/ Metrics

Internal Business

Process Objectives

Decrease lead times for new contract implementation

Project implementation time frames

Decrease time by 3% in first year

Measures

Targets: Timeline/ Metrics

Learning and Growth Objectives

Decrease employee turnover

Facilitate regular training and opportunities for development

Reduce by 4% in first year

Below,
explain in 350-525 words:

· why these objectives are appropriate for the project.

· why these metrics and timelines are appropriate for your strategic plan.

Copyright 2020 by University of Phoenix. All rights reserved.

Copyright 2020 by University of Phoenix. All rights reserved.

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