Posted: February 28th, 2023

training project

MGMT 4650 Human Resource Development

Training Project (340 points)

PROJECT COMPONENTS

1. Executive Summary (20 points) – Due with completed project

· Highlights of the project. Maximum of two pages. Introduces the organization, summarizes the overall “problems,” and explains how this training program has addressed those problems.

1. Training Objectives (20 points) – Due 2/21

· Develop 2-3 training objectives that meet professional standards. See pp. 177-179 and D2L.

1. Lesson Plan and Outline (15 points) – Due 3/14

· Create an appropriate title for the program.

· Describe the overall purpose(s) of the program.

· Create an outline for delivering the program that includes which content/topic is being delivered when, where each objective is being covered in the schedule, etc. See p. 227 for an example, although this example does not include where each objective is covered.

1. Needs Assessment (NA; 15 points) – Due with completed project

· Describe how the needs assessment
would have been conducted if you had been able to do a thorough one. Introduce this section with a statement such as, “Due to time constraints, completing a thorough needs assessment was not possible. Team XYZ would have…” Your only method is interviewing the manager, so you will be doing more of a rapid needs assessment in reality.

· Briefly mention the organization, task, and person analysis. Describe the two other NA methods, besides interviewing the manager, you would have used and why. Explain how you would have administered these methods and describe the results you think you would have received. Conclude with a concise explanation of the performance problems/gaps as you understand them. This part will be about a page.

1. Instructor’s Guide (75 points) – Due with completed project;
individual component due 3/28.

· All activities, exercises, handouts, visual aids, etc. will be included here in the order provided by the outline you develop.

· Minimums:
Two audiovisual aids (PowerPoint, white board, movie clip, props, etc.),
one experiential exercise/activity (role play, simulation, game, etc.), and
two meaningful handouts for participants (concept map, agenda, recommended resources page, skill application plan, etc.) are required. Doing more than these minimums is fine.

· Each student will choose either the audiovisuals, the exercise, or the handouts as their individual component (100 individual points – not a team effort!). For teams of four people, two students will develop handouts (one will do a concept map and skill application plan; the other will do the agenda and recommended resources page). This portion is due on 3/28. Students will receive feedback in time to collaborate and improve these portions for the final project.

· Reference list: Cite your work and include an APA-style reference list. Any sources used, including images, exercises, etc., to develop this program must be cited within the program and included in the reference list. You must (1) revise/edit/adapt any materials you find in order to include them in your program, (2) identify the original source on the page where it’s used, and (3) include the source in your reference list. The APA-style reference list should be placed after the training evaluation in the program document and before any appendices.

1. Training Evaluation (25 points) – Due with the completed project

· Summarize a plan for how the organization could effectively evaluate this training program should it ever be implemented. Include your rationale. Every objective should be addressed (how/when/etc. the objective would be evaluated). This section should be about a page.

· Develop a realistic and appropriate evaluation that could be used at the conclusion of your program to evaluate two levels/training outcomes for your training program (see pp. 259-266 for more details and examples). Reaction level must be addressed, and teams must choose one other level.

1. Supplemental Material (10 points) – Due with the completed project

· One supplemental document is required (more than one may be used). Include this portion at the end of the project document as an appendix. Supplemental documents include things like a suggested reading list, useful websites for the topic, etc.

Training Delivery Presentation (60 points: 20 team and 40 individual)

Client(s) will determine the date you present (4/4-4/20).

· Every member of the team must participate in delivering a portion of the training program. Teams will deliver 60 minutes of content, concluding with the Q&A portion and evaluation. The presentation must treat the audience as if they are actually participating in the training.

· Criteria for a quality demonstration:

· The relevance of the information to the audience is clear (“what’s in it for me”).

· Learners are engaged and encouraged to interact.

· Communications are clear; instructions are sufficient; presentation skills will be graded individually using a rubric to be shared by 3/28 (no reading to the audience, minimal distractors – pacing, um/ah/nonwords, swaying, etc., enthusiasm/energy, etc.).

· Appropriate professional appearance (graded individually).

· Content is well-organized, accurate, and appropriate given the topic.

· Visual aids/exercises/activities/handouts are relevant and polished/professional.

· Preparation and practice are evident.

DELIVERABLES AND FORMATTING

· An electronic copy is required in D2L.

· Clients will receive an electronic copy on a flash drive or shared drive AND a hard copy in a binder of some sort. Do not spend $ on professional binding; a notebook is fine, and I have extras if you need one.

· Please use 12-point, Times New Roman font for text (charts, figures, graphics, etc. are your choice).

· 1” margins

· The text within the report must be double-spaced.

· Charts, figures, exercises, tables, etc. are students’ choice in terms of formatting.

IMPORTANT NOTES

· Students are strongly encouraged to create a completely original program. Any sources that are used must be cited/quoted and referenced properly.
Remember that phrases of four words or more must be quoted, but paraphrasing is preferred. When an exercise or other source material is adapted for the project, submit the original as a PDF or MS Office file type with your assignment. Submissions that do not properly cite or quote sources will be penalized beyond the scope of this rubric following the MTSU academic conduct policy.

· Your content must be your original work or cited from a quality source. ChatGPT and similar tools are not acceptable. Any content found to be generated by ChatGPT or a similar tool will be considered plagiarized (see the syllabus for details on academic misconduct).

· Students are expected to produce a program that is free of formatting, grammar, and spelling errors. Two points will be deducted for every error (up to 15 errors/30 points). Proofread!

· Following instructions is important. Every component of the project must be completed.

· The project will also be graded based on how well the program addresses the client’s need.

· The project must reflect a team effort. The peer evaluation may result in a severe penalty for students who do not contribute significantly. Students may decide to dissolve the team relationship if one or more students are not contributing equally, meeting deadlines, etc. In these instances, documentation of
a minimum of three attempts to correct the behavior are required. Reminders of meetings are not considered attempts to correct the behavior. Documentation may include emails or text messages. The other student(s) must be given at least 48 hours to respond in each of the 3+ attempts. I will follow-up with everyone to verify the communication attempts (document your own engagement and contributions to the project!). If a team dissolves, the separated members will be expected to develop the entire training program and present separately. Likewise, if your peers evaluate your contributions as not meeting expectations, then you will receive a proportionate deduction to your project grade.

PROJECTS AS OF 2/14/23

Ascend Federal Credit Union – Managing for Retention

Community Health Systems – Managing for Retention or Engaging Remote Employees

Federal Reserve – Building Trust or Communicating Across Generations

Middle TN Electric – TBD by Thursday morning

United Way – Leading a Multi-Generational Workforce

#6 Needed?

Writing a Training Objective

Business Objective

_____________________________________________________________________________________________________________________________________________________________________________________________________________________

Learning Objectives

Main goal of the course: ___________________________________________________
_______________________________________________________________________
Main Objective 1: ________________________________________________________
Supporting Objectives:
· ____________________________________________
· ____________________________________________
· ____________________________________________
· ____________________________________________
· ____________________________________________
Main Objective 2: ________________________________________________________
Supporting Objectives:
· ____________________________________________
· ____________________________________________
· ____________________________________________
· ____________________________________________
· ____________________________________________

Checking the Objectives

Make sure that each objective has:
· Observable and measurable behavior
· Conditions / Environment
· Level of acceptable performance (if other than 100 percent)

Evaluation

Have you prepared assessments of:
· Level 1 (satisfaction / reaction)?
Yes No
· Level 2 (learning)?
Yes No
· Level 3 (behavior / transfer)?
Yes No
· Level 4 (results / outcomes)?
Yes No

Adapted from Carliner 2003

1

WRITING INSTRUCTIONAL OBJECTIVES

Kathy V. Waller, PhD, CLS(NCA)

  • NAACLS Board of Directors
  • Educators have used instructional, or behavioral, objectives for at least four decades. Robert
    Mager’s little text, Preparing Instructional Objectives, first printed in 1962, assisted many
    instructors in formulating and writing objectives. Since then, the use of objectives has become
    commonplace in education. The National Accrediting Agency for Clinical Laboratory Sciences
    (NAACLS) also affirms the value of objectives. Specifically, Essentials 12 and 13 address the
    importance of incorporating objectives within the curriculum and specific units of study.

    The purpose of this unit is to assist the educator in writing objectives using a standard protocol.

    Objectives are not difficult to write if one follows the guidelines noted below.

    Instructional objectives are written for the student and they state what the student is expected to
    do following instruction. Objectives are specific, observable, and measurable learning
    outcomes. In contrast, goals are general and non-specific. Goals are appropriate for an entire
    course or a curriculum of study, while objectives are written for individual units of study.

    There are benefits to incorporating objectives within our coursework. Objectives emphasize
    major points and reduce non-essential material. Objectives simplify note taking and cue the
    students to emphasize major points. Objectives assist students in organizing and studying
    content material. They guide the students to what is expected from them and help them to study
    important information. Objectives assist the student in studying more efficiently. Finally, when
    examination items mirror objectives, students can use the objectives to anticipate test items.

    There are four components of an objective: 1) the action verb, 2) conditions, 3) standard, and 4)
    the intended audience (always the student). The action verb is the most important element of an
    objective and can never be omitted. The action verb states precisely what the student will do
    following instruction. Verbs are categorized by domains of learning and various hierarchies.
    Benjamin Bloom and his colleague, David Krathwohl, were pioneers in categorizing the
    domains and levels.

    The three domains of learning are the cognitive domain that emphasizes thinking; the affective
    domain highlighting attitudes and feelings; and the psychomotor domain featuring doing. The
    first domain that was characterized by Bloom was the cognitive, which is further divided into six
    levels or hierarchies.

    2

    Cognitive (Thinking) Domain

    Knowledge
    Comprehension
    Application
    Analysis
    Synthesis
    Evaluation

    Sometimes the six hierarchies or levels listed above are grouped into three categories:

    Level 1. Recall – Knowledge and Comprehension
    Level 2. Interpretation – Application and Analysis
    Level 3. Problem-Solving – Synthesis and Evaluation

    Recall objectives are at the basic taxonomic level and involve recall or description of
    information. Interpretation is a higher level of learning and involves application and
    examination of knowledge. Problem-solving skills test the highest level of learning and involve
    construction and assessment of knowledge. Examples of appropriate verbs for use with each of
    the three domains follow.

    3

    Writing Objectives: Key Verbs
    Cognitive (Thinking) Domain

    The following key verbs will help to write good objectives and also establish a relative “taxonomic level” for each

    Objective.
    EVALUATION
    Appraise
    SYNTHESIS Approve
    Assess
    Arrange Choose
    Assemble Conclude
    ANALYSIS Build Confirm
    Combine Criticize
    Analyze Compile Critique
    Appraise Compose Diagnose
    APPLICATION Audit Conceive Evaluate
    Break down Construct Judge
    Adapt Calculate Create Justify
    COMPREHENSION Apply Categorize Design Prioritize
    Catalogue Certify Devise Prove
    Arrange Chart Compare Discover Rank
    Associate Compute Contrast Draft Rate
    Clarify Consolidate Correlate Formulate Recommend
    KNOWLEDGE Classify Demonstrate Criticize Generate Research
    Convert Develop Deduce Integrate Resolve
    Cite Describe Employ Defend Make Revise
    Choose Diagram Extend Detect Manage Rule on
    Define Draw Extrapolate Diagram Organize Select
    Label Discuss Generalize Differentiate Plan Support
    List Estimate Illustrate Discriminate Predict Validate
    Locate Explain Infer Distinguish Prepare
    Match Express Interpolate Examine Propose
    Name Identify Interpret Infer Reorder
    Recall Locate Manipulate Inspect Reorganize
    Recognize Outline Modify Investigate Set up
    Record Paraphrase Order Question Structure
    Repeat Report Predict Reason Synthesize
    Select Restate Prepare Separate
    State Review Produce Solve
    Write Sort Relate Survey
    Summarize Sketch Test
    Transfer Submit Uncover
    Translate Tabulate Verify
    Transcribe
    Use
    Utilize

    Level 1: Recall Level 2: Interpretation Level 3: Problem-solving g

    Note: Some verbs may be applicable within more than one category: for example. depending on the situation, “calculate” may
    fit under application or analysis.

    4

    Writing Objectives: Key Verbs

    Attitudinal or Affective (Valuing) Domain

    CHARACTERIZATION
    BY A VALUE OR
    VALUE COMPLEX

    Act
    ORGANIZATION Administer
    Advance
    Anticipate Advocate
    Collaborate Aid
    VALUING Confer Challenge
    Consider Change
    Adopt Consult Commit (to)
    Aid Coordinate Counsel
    RESPONDING Care (for) Design Criticize
    Complete Direct Debate
    Agree Compliment Establish Defend
    Allow Contribute Facilitate Disagree
    RECEIVING Answer Delay Follow through Dispute
    Ask Encourage Investigate Empathize
    Accept Assist Endorse Judge Endeavor
    Acknowledge Attempt Enforce Lead Enhance
    Attend (to) Choose Evaluate Manage Excuse
    Follow Communicate Expedite Modify Forgive
    Listen Comply Foster Organize Influence
    Meet Conform Guide Oversee Motivate
    Observe Cooperate Initiate Plan Negotiate
    Receive Demonstrate Interact Qualify Object
    Describe Join Recommend Persevere
    Discuss Justify Revise Persist
    Display Maintain Simplify Praise
    Exhibit Monitor Specify Profess
    Follow Praise Submit Promote
    Give Preserve Synthesize Promulgate
    Help Propose Test Question
    Identify Query Vary Reject
    Locate React Weigh Resolve

    Notify Respect Seek
    Obey Seek Serve
    Offer Share Strive
    Participate (in) Study Solve
    Practice Subscribe Tolerate
    Present Suggest Volunteer (for)
    Read Support
    Relay Thank
    Reply Uphold
    Report
    Respond
    Select
    Try

    The affective domain in concerned with changes (growth) in interests. attitudes and values. It is divided into five major
    classes arranged in hierarchical order based on level of involvement (from receiving, to characterization by a value).

    5

    Writing Objectives: Key Verbs
    Psychomotor (Doing or Skills) Domain

    Absorb
    Add
    Adsorb
    Adjust
    Aliquot
    Apply
    Aspirate
    Assemble
    Balance
    Bind
    Blend
    Build
    Calculate
    Calibrate
    Centrifuge
    Change
    Choose
    Classify
    Clean
    Collate
    Collect
    Combine
    Connect
    Construct
    Control
    Combine
    Confirm
    Connect
    Construct
    Control
    Cool
    Correct
    Count
    Create
    Crush
    Cut
    Decant
    Demonstrate
    Describe
    Design
    Dialyze
    Differentiate
    Dilute
    Discard
    Dismantle

    Dispense
    Dispose
    Dissect
    Dissolve
    Drain
    Draw
    Dry
    Elute
    Employ
    Estimate
    Evacuate
    Examine
    Expel
    Fasten
    Fill
    Filter
    Fractionate
    Frame
    Freeze
    Grade
    Grasp
    Grind
    Group
    Guide
    Handle
    Heat
    Hemolyze
    Identify
    Illustrate
    Incubate
    Inject
    Input
    Insert
    Invert
    Investigate
    Isolate
    Label
    Locate
    Localize
    Lyse
    Maintain
    Make
    Maneuver
    Manipulate
    Mark

    Macerate
    Measure
    Mix
    Moisten
    Mount
    Observe
    Obtain
    Open
    Operate
    Pack
    Palpate
    Participate
    Perform
    Pick
    Pipet
    Place
    Plate
    Plot
    Position
    Pour
    Prepare
    Press
    Process
    Produce
    Program
    Pull
    Puncture
    Push
    Read
    Record
    Release
    Remove
    Replace
    Resuspend
    Retest
    Rinse
    Roll
    Rotate
    Save
    Scan
    Score
    Screen
    Seal
    Select
    Sensitize

    Separate
    Set
    Sever
    Shake
    Sharpen
    Ship
    Siphon
    Spin
    Spread
    Squeeze
    Stain
    Standardize
    Start
    Stick
    Stir
    Stop
    Stopper
    Store
    Suspend
    Take
    Test
    Thaw
    Thread
    Tilt
    Time
    Tip
    Titrate
    Trim
    Touch
    Transfer
    Troubleshoot
    Turn
    Type
    Use
    Utilize
    View
    Warm
    Wash
    Watch
    Weigh
    Withdraw
    Wipe
    Wrap

    6

    Writing Objectives

    The ABCD method of writing objectives is similar to the theory explained here; the terminology
    is just slightly different. A is the audience, always the student. B is the behavior or the action
    verb. C is the condition for the objective and D is the degree of achievement or acceptable
    criteria.

    Conditions

    Conditions describe the relevant factors associated with the desired performance. For example:

    1. after attending a lecture. . . .
    2. following review of a demonstration. . . .
    3. given a case study. . . .
    4. after completing the assignment. . . .
    5. given a specific instrument. . . .

    Criteria

    The criteria are specified as the acceptable level of achievement desired. They tell how well the
    learner must perform. This part of the objective may be omitted when there is no deviation from
    standard procedures or protocols. For example:

    1. percent of correct responses
    2. within a given time period
    3. in compliance with criteria presented by the faculty

    Order and Tense

    There is a preferred order when writing objectives. The condition is usually placed first,
    followed by the behavior or verb, and then the criteria. Objectives are written in the future tense.

    For example:

    Recall: After attending lecture and reading the assigned materials, the student will state
    the function of a thermometer.

    Interpretation: After attending lecture and studying the assigned materials, the student
    will demonstrate how a thermometer works.

    Problem-Solving: After attending lecture and studying the assigned materials (including
    problem sets), the student will formulate the degrees in C given the degrees in F, or vice
    versa.

    To avoid redundancy in writing objectives an educator often lists a single condition with the
    objectives underneath.

    7

    After attending lecture and studying the assigned materials, the student will:

    1. . . . . .
    2. . . . . .
    3. . . . . .

    Nonfunctional Verbs

    The following verbs cannot be measured or are redundant. They should be avoided when writing
    objectives.

    able to shows interest in
    appreciation for knows
    awareness of has knowledge of
    capable of learns
    comprehend memorizes
    conscious of understands
    familiar with will be able to

    Examples of Objectives for the Cognitive Domain

    Poor To increase the student’s ability to visually identify white cells on a differential.
    Better The student will identify correctly all white cells on a differential.

    Poor The student will gain knowledge of automated chemistry tests.
    Better The student will state the principle for each automated chemistry test listed.

    Poor The student will be familiar with red blood cell maturation in the bone marrow.
    Better The student will diagram the maturation of red blood cells.

    Poor The student will understand the interpretation of hemoglobin electrophoresis

    patterns.
    Better Given several electrophoretic scans, the student will correctly diagnose each

    normal or abnormal pattern.

    8

    Levels Within the Cognitive Domain

    LEVEL #1. KNOWLEDGE

    Knowledge involves recognition or recalling of

    • definitions
    • specifics

    Here, one is expecting learners to:

    • remember an idea, phenomenon, or a fact in somewhat the form in which it
    was presented.

    For example, one might design an activity that requires a learner to:

    • write the formula for ethyl alcohol
    • define diuresis
    • list the six levels in the cognitive domain of Bloom’s taxonomy

    Generally, KNOWLEDGE encompasses the cognitive process of remembering learned material

    LEVEL#2. COMPREHENSION

    Comprehension usually involves

    • translation
    • associations

    Here, one is expecting the learner to:

    • communicate an idea or thing (event) in a new or different form (translation)
    • see relationships among things or events (associations)

    For example, one might design an activity that requires a learner to:

    • describe three distinguishing features of the Lewis blood group system
    • explain the rationale for using “selective media” in microbiology

    Generally, COMPREHENSION encompasses the cognitive process of explaining material that
    has been learned.

    9

    LEVEL #3 APPLICATION

    Application is described by Bloom as “the use of abstract forms in particular and concrete
    situations. The abstractions may be in the form of general ideas, rules or procedures, generalized
    methods.”

    In application, one expects the learner to

    • relate or apply ideas to new situations
    • use what he/she comprehends from a variety of areas to solve problems

    For example:

    • when given the clinical situation of a patient needing a transfusion, submit the
    most suitable blood product to be used

    • apply Universal Precautions to establish and maintain a safe laboratory
    environment

    Generally, APPLICATION involves using knowledge to find or develop new solutions.

    LEVEL #4 ANALYSIS

    Analysis involves examining

    • elements
    • relationships
    • organizational principles

    Here, one is expecting the learner to:

    • break “things” down into their component parts
    • uncover the unique characteristics of a concept or event

    For example,

    • when given a patient’s hematologic data, appraise that data to ascertain
    whether they are internally consistent and can be reported

    • when given various cell panels, analyze the results to identify an unexpected
    antibody(s)

    Generally, ANALYSIS involves the ability to break down material into component parts so that
    its organizational structure may be understood.

    10

    LEVEL #5 SYNTHESIS

    Synthesis involves an ability to

    • generate a set of abstract relations (to “hypothesize”)
    • create a plan or propose a set of operations

    Here, one is expecting the learner to:

    • take “things “ and reorganize them in a new way
    • create new or original concepts

    For example,

    • prepare appropriate financial statements for decision-making
    • propose a “core laboratory” structure to optimize efficiency and effectiveness

    Note: the processes with SYNTHESIS involve inductive, not deductive reasoning. This can be
    difficult when one considers that the profession of clinical laboratory science usually uses
    information to arrive at conclusions. (We are skilled deductive thinkers, but may not be as
    skilled inductive thinkers.) Thus, preparing objectives at this level may be difficult.

    LEVEL #6 EVALUATION

    Evaluation includes the ability to judge, using

    • internal standards and
    • external criteria

    to bring about informed decisions

    Here, one is expecting the learner to:

    • make judgments about “things” or events based on internal and external
    criteria

    • accept or reject “things” or events based on established standards

    For example:

    • evaluate and select a chemistry automated system in view of costs, personnel,
    productivity and space available

    • validate all of the laboratory data received from a patient with a recent bone
    marrow transplant

    11

    Generally, this cognitive function involves the ability to judge the value of some thing for a
    given purpose.

    The educator should use a combination of all three levels of cognitive verbs when writing
    learning outcomes. The test question should reflect the level of the objective; thus if an objective
    is recall, then a similar verb like “state” should be used in the test question. If the objective is
    problem solving, then the test question might use a verb such as “diagnose” or “evaluate.”

    Additional Examples of Objectives

    Lecture Objectives (Hemolytic Anemias)

    After attending the lecture, reading the assignment, and performing the tests in the laboratory,
    the student will:

    1. Define the term hemolytic anemia. (recall)

    2. Classify the major hemolytic anemias by their intrinsic or extrinsic causes. (recall)

    3. Summarize each disease discussed in lecture including distinguishing characteristics,
    clinical manifestations, laboratory findings, pathology, and treatment. (recall)

    4. For each disease discussed in lecture, determine the appropriate tests to resolve the

    problem. Include the principle and mechanism of each test in the evaluation.
    (interpretation)

    5. Given a set of laboratory data and patient history, correctly diagnose the disease.

    (problem-solving)

    Affective Objectives

    After attending a lecture on Essential Functions, the student will exhibit the following behaviors:

    1. Communicate effectively in written and spoken English.

    2. Appropriately assess nonverbal and verbal communication.

    3. Follow written and verbal directions.

    4. Work independently and with others under time constraints.

    12

    5. Prioritize requests and work concurrently on at least two different tasks.

    6. Maintain alertness and concentration during a normal work period.

    7. Apply knowledge, skills, and values learned from course work and life experiences to
    new situations.

    8. Show respect for self and others

    9. Project an image of professionalism including appearance, dress, and confidence.

    Psychomotor Objectives

    Upon completion of the laboratory exercise the student will:

    1. Correctly perform the electrophoretic procedure and obtain a satisfactory pattern that
    could be accurately interpreted by both the student and the faculty member.

    2. Interpret normal and abnormal electrophoretic patterns with 100% accuracy as compared

    with patterns interpreted by the CLS.

    3. Using a densitometer, obtain the concentration of each protein fraction within 10% of
    faculty member’s results.

    4. Perform calcium determinations on serum using a direct spectrophotometric method

    within 10% of the reported result.

    5. Demonstrate skill in using micropipetting devices to the satisfaction of the faculty
    member.

    References

    Bloom, Benjamin S., (Ed.), Taxonomy of Education Objectives: Handbook I: Cognitive Domain,
    N.Y., David McKay Company, Inc. 1956.

    Mager, Robert, Preparing Instructional Objectives, Palo Alto, California, Fearon Press, 1962.

    Krathwohl, D.R., Bloom, B.S. and Masia, B.B. Taxonomy of Educational Objectives: Handbook
    II. The Affective Domain. N.Y., David McKay Company, Inc. 1964.

    Harrow, A. J. A Taxonomy of the Psychomotor Domain. N.Y. David McKay Company, Inc.
    1972.

    13

    Ford, Charles W., (Ed.), Clinical Education for Allied Health Professions, St. Louis, C.V./
    Mosby Company, 1978.

    Karni, Karen, Writing Great Objectives and Exam Questions. Presented at the Clinical
    Laboratory Educators Conference, Salt Lake City, UT. 2000

      NAACLS Board of Directors

    Writing Learning Objectives

    Creating learning objectives can be a challenging process. Properly specifying learning objectives for each
    lecture or learning activity provides direction for you as the instructor for the development of instructional
    content and also provides a clear understanding for the student regarding your expectations for their
    learning. Objectives may relate to material not only from your lecture but also from preparatory work or post-
    lecture work, within reason.

    Characteristics of well-written learning objectives:

    • Measureable
    • Specific
    • Focus on learner

    Learning Objectives Provide Learners…. Learning Objectives Provide Educators…
    • Guide what is important and what is trivial/ cue

    note taking
    • Assist in organizing information
    • Set expectations
    • Used as test preparation/study guide

    • Easy to determine appropriate learning
    methods/activities

    • Assist with evaluating the effectiveness of the
    program

    • Building blocks for assessment (i.e. inform
    writing exam questions)

    There are 3 domains of learning objectives (cognitive, psychomotor, affective). Your course/lecture/learning
    activity may have a mix or just focus on one domain.

    Cognitive:
    What do I want learners to know?

    The learner will be able to list all of the bones in the
    skull

    Psychomotor:
    What do I want learners to be able to do?

    The learner will be able to locate the radial pulse on
    a patient and accurately determine the pulse rate

    Affective:
    How do I want them to feel or behave?

    The learner will display commitment to ethical
    practices

    Not All Well-Written Objectives Are Created Equal: The Taxonomy of Objectives
    When writing learning objectives it is very important to select the right behavior or action verb that you would
    like the learner to be able to achieve. Having a learner “define” a disease is very different than having them
    “create” a treatment plan. Be as specific as possible when writing learning objectives so it is clear what you
    want your learners to be able to do.

    Educators have put together taxonomies of verbs to help with the process. The levels build in increasing
    order of difficulty from basic, rote memorization to higher (more difficult and sophisticated) levels of critical
    thinking skills.

    Words/Phrases to Avoid:
    These words or phrases are vague and don’t help you or the learner:

    • Understand….
    • Know….
    • Be familiar with….
    • To review the causes of….

    Poor:
    • Understand circulatory shock

    Better:
    • Define circulatory shock in terms of expected changes

    from normal of the following parameters: cardiac
    output, heart rate, systemic vascular resistance, &
    oxygen consumption

    • List the top 3 causes of circulatory shock
    Poor:
    • Be familiar with the heart

    • Draw a diagram indicating the 4 chambers of the heart
    • Predict how occlusions to specific coronary arteries

    might manifest as ischemia on an ECG

    Poor:
    • Know synaptic transmission

    Better:
    • Differentiate the various types of receptors and

    transmitters involved signaling at the synaptic junction.

    Taxonomy of Objectives:

    Connecting Learning Objectives to Assessment:
    Think about the objective, “The learners will know CPR” – how would you begin to create an assessment to
    test if your learners mastered it? What about CPR did you teach them?

    Now, think about the following objectives:

    • The learners will be able to restate, in order, the steps on CPR
    • The learners will be able to demonstrate the appropriate CPR techniques, as defined by the Red

    Cross, on a mannequin
    • The learners will be able to determine if CPR is necessary in a given situation

    The later objectives are specific and measurable. It would be easy to see how you could test your learners.

    Remember
    Can the learner recall or remember the information?

    Example: List the muscles of the rotator cuff
    Verbs: List, label, name, state, define, recall, match, describe, identify, recite, draw

    Understand
    Can the learner explain ideas or concepts?

    Example: Explain how the rotator cuff helps you raise your arm
    Verbs: Explain, describe, discuss, distinguish, classify, compare, contrast, estimate, interpret, translate

    Apply
    Can the learner use this information in a new way?

    Example: Infer how throwing a curve ball causes a rotator cuff injury
    Verbs: Apply, solve, predict, use, infer, show, demonstrate, examine, locate, order

    Analyze
    Can the learner distinguish between the different parts?

    Example: Diagram how the throwing motion stresses each component, in turn, of the rotator
    cuff

    Verbs: Break down, diagram, differentiate, discriminate, deconstruct, integrate, inspect,
    separate, criticize

    Evaluate
    Can the learner justify a stand or a decision?

    Example: Evaluate another health professional’s plan to strengthen a rotator cuff
    Verbs: Critique, judge, evaluate, recommend, defend, appraise, justify, support,

    prescribe, manage

    Create
    Can the learner create a new product or point of view?

    Example: Design a therapy program to strengthen each component of the
    rotator cuff

    Verbs: Design, construct, produce, invent, hypothesize, compiles, compose

    Writing Learning Objectives:

    There are two major parts of an objective:

    1. Content for the students to learn [noun]:
    • Examples: cells in the body, part of the body, disease processes, history taking and physical

    exam techniques, procedural skills
    2. Process or skill for the students to learn [verb]

    • Examples: recall, recite, locate, create, examine, define, categorize

    When writing your objectives always go back and make sure you have both of these key components. There
    are also some other ways to think about writing objectives: the Kern and Thomas approach is one way to
    easily write objectives.

    The Kern and Thomas Approach to Writing Objectives
    This model is presented in: Kern, D. E., Thomas, P. A. & Hughes, M. T. (Eds.). (2010) Curriculum
    development for medical education: a six-step approach. Johns Hopkins University Press.

    When using this model, one seeks to create an objective using the following framework:

    [Who will do how much (how well) of what by when?]

    Using this template facilitates the construction of a measurable objective with an important “noun” and “verb”
    as discussed above.

    Example 1:
    Learners will be able to draw the pathway of the Kreb’s cycle with every intermediate and enzyme by the
    end of the lecture.

    Example 2:
    Learners will be able to identify the major vessels in the pelvis on a CT image during the end of the module
    exam.

    WHO WILL DO HOW MUCH
    (HOW WELL)

    OF WHAT BY WHEN

    What level are your
    learners?

    What is their
    current knowledge
    level?

    What can we
    expect from them?

    What do you want
    them to be able to
    do

    VERB!

    How well should
    the behavior be
    demonstrated [if
    applicable]

    What is it you want
    them to learn?

    NOUN!

    When does this
    need to occur by-
    end of lecture, end
    of course?

    Complex Learning Objectives:
    “Laundry list” objectives are common. If you do have a list of diseases/procedures/medications/etc. make
    sure to be specific about what it is you want them to be able to do at the end.

    Poor Better
    The learner will be able to understand the following
    diseases:

    • Valvular heart disease
    • Aneurysm
    • Hypertension
    • Peripheral arterial disease
    • Coronary heart disease
    • Stroke

    By the end of the rotation, each learner will have
    demonstrated, at least once, the proper techniques,
    as defined by practice guidelines, the following
    procedures:

    • IUD insertion and removal
    • Vaginal delivery
    • Speculum examination

    One Page Quick Guide To Writing Objectives

    Well-written learning objectives are: Measureable, Specific and Focus on Learner

    STEP 1: Decide which domain your objective falls within

    3 Domains of Learning Objectives

    Cognitive:
    What do I want learners to know?

    The learner will be able to describe the
    mechanism of action of various anti-arrhythmic
    medications

    Psychomotor:
    What do I want learners to be able to do?

    The learner will be able to perform a focused
    cardiovascular examination.

    Affective:
    How do I want them to feel or behave?

    The learner will show respect while others are
    talking

    STEP 2: At what level to I want the learner to perform at- choose your VERB

    Create:
    Can the learner create a
    new product or point of
    view

    Formulates a new plan

    Composes, designs, invents,
    constructs, compiles,

    Synthesis
    Can the learner
    integrate information to
    solve a problem

    Gives a well organized presentation
    Integrates learning from different areas into
    a plan for solving a problem

    Categorizes, combines, devises,
    rearranges, reconstructs,
    summarizes, supports

    Evaluate:
    Can the learner justify a
    stand or decision

    Judges the adequacy with which
    conclusions are supported by data
    Judges the logical consistency of data

    Appraises, compares, concludes,
    contrasts, critiques, criticizes,
    discriminates, justifies, summarizes

    Analyze:
    Can the learner
    distinguish between
    different parts

    Recognizes unstated assumptions
    Distinguishes between facts and inferences
    Evaluates relevancy of data

    Breaks down, diagrams,
    differentiates, discriminates,
    distinguishes, identifies, illustrates,
    infers, outlines, separates

    Apply:
    Can the learner use the
    information in a new
    way

    Applies concepts/principles to new situation
    Demonstrates use of a procedure
    Applies laws and theories to new situation

    Changes, computes, demonstrates,
    discovers, manipulates, modifies,
    operates, predicts, prepares, solves

    Understand:
    Can the learner explain
    ideas or concepts

    Explains facts and principles
    Interprets verbal material
    Interprets charts and graphs

    Converts, defends, estimates,
    distinguishes, explains, gives
    examples, summarizes, predicts

    Remember:
    Can the learner
    remember the
    information

    Remembers common terms or specific facts
    Remembers methods or procedures
    Remembers basic concepts
    Remembers basic principles

    Define, describe, identifies, labels,
    lists, matches, names, outlines,
    reproduces, selects, states

    STEP 3: Writing the objective

    The Kern and Thomas Approach to Writing Objectives:

    [Who will do how much (how well) of what by when?]

    Example 1:
    Learners will be able to draw the pathway of the Kreb’s cycle with every intermediate and enzyme by the
    end of the lecture.

    Example 2:
    Learners will be able to identify the major vessels in the pelvis on a CT image during the end of the module
    exam.

    Expert paper writers are just a few clicks away

    Place an order in 3 easy steps. Takes less than 5 mins.

    Calculate the price of your order

    You will get a personal manager and a discount.
    We'll send you the first draft for approval by at
    Total price:
    $0.00